This Privacy Policy describes how AppoByte, Inc. ("AppoByte," "we," "us," or "our") collects, uses, and protects personal information in connection with our websites, applications, AI agents, and related services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
AppoByte may collect several categories of information depending on how the Services are used.
Account Information
Information provided when creating or managing an account, such as:
- Name
- Email address
- Company or organization
- Account credentials
Usage and Log Data
Technical information generated through use of the Services, including:
- Feature usage and interaction data
- System logs and diagnostic information
- Device and browser information
- IP addresses and approximate geographic region
Customer Content
Information submitted to the Services by customers, which may include business data, communications, files, or other content processed through AppoByte applications.
Communications
Information provided when communicating with AppoByte, including:
- Support requests
- Feedback
- Security or compliance inquiries
How We Use Information
AppoByte uses collected information to:
- Provide, operate, and maintain the Services
- Authenticate users and manage accounts
- Maintain platform security and prevent abuse
- Monitor system reliability and performance
- Improve functionality and product features
- Comply with legal and regulatory obligations
Data Sharing
AppoByte does not sell personal data.
We may share information with trusted service providers that support the operation of the Services, including providers that deliver:
- Cloud infrastructure
- Authentication services
- Communications and email delivery
- AI processing services
These providers act as subprocessors and are required to maintain appropriate security and confidentiality obligations.
A current list of subprocessors is available in the AppoByte Trust Center.
Data Retention
AppoByte retains personal information for periods consistent with service delivery, legal obligations, and contractual requirements.
Typical retention practices include:
- Account data retained while accounts remain active
- Operational logs retained for security and monitoring purposes
- Customer content retained according to subscription terms
- Backup data retained temporarily as part of system recovery processes
When accounts are terminated, AppoByte deletes or anonymizes customer data within a reasonable period, subject to technical and legal requirements.
International Data Transfers
AppoByte may process information in locations where it or its service providers operate, including the United States.
Where personal data is transferred internationally, AppoByte implements appropriate safeguards designed to protect such data, which may include contractual protections and technical security measures.
Security
AppoByte implements administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, or misuse.
Security practices include encryption of data in transit, access controls, monitoring, and incident response procedures. Additional information regarding security practices is available in the AppoByte Trust Center.
Your Rights
Depending on applicable data protection laws, individuals may have certain rights regarding their personal information, including the right to:
- Access personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Request restriction of processing
- Object to certain processing activities
- Request portability of personal data
Requests related to personal data may be submitted to AppoByte using the contact information below.
Changes to This Policy
AppoByte may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices.
Updated versions will be posted on this page with the revised "Last Updated" date.
Contact
Questions regarding this Privacy Policy or AppoByte's privacy practices may be directed to:
Privacy Team
privacy@appobyte.com