These Terms of Service ("Terms") are a legally binding agreement between AppoByte, Inc. ("AppoByte," "we," "us," or "our") and the entity or individual accessing or using AppoByte applications, platforms, AI agents, or related services ("Customer," "you," or "your").
By accessing or using the Services, or by executing an Order Form that references these Terms, you agree to be bound by them.
1. Scope of Agreement
These Terms apply to all software applications, AI agents, platforms, and services made available by AppoByte, whether branded under the AppoByte name or under a product-specific name (collectively, the "Services").
Certain Services may be subject to additional terms, including:
- An Order Form
- App-Specific Terms
- A Data Processing Addendum ("DPA")
If a conflict exists between these documents, the following order of precedence applies:
- Order Form
- App-Specific Terms
- Data Processing Addendum
- These Terms of Service
2. Use of Services
AppoByte grants Customer a limited, non-exclusive, non-transferable right to access and use the Services during the applicable Subscription Term solely for Customer's internal business purposes and in accordance with these Terms and any applicable Order Form.
Customer is responsible for all use of the Services by its authorized users.
3. Prohibited Use
Customer may not:
- Reverse engineer, decompile, or disassemble the Services
- Resell, sublicense, or make the Services available to third parties except as expressly permitted
- Use the Services for unlawful, harmful, deceptive, or abusive purposes
- Circumvent technical safeguards, security controls, or usage limits
- Interfere with the operation or integrity of the Services
4. Customer Data and Privacy
Customer retains ownership of all data, information, and content submitted to the Services ("Customer Data").
AppoByte processes Customer Data solely for the purpose of providing, operating, and supporting the Services in accordance with these Terms, the applicable Data Processing Addendum ("DPA"), and applicable law.
AppoByte's collection and use of personal information is described in the AppoByte Privacy Policy.
5. Intellectual Property
Except for Customer Data, all intellectual property rights in the Services, including software, AI agents, documentation, designs, and related technology, are owned by AppoByte or its licensors.
No rights are granted to Customer other than the limited right to access and use the Services during the applicable Subscription Term.
6. Artificial Intelligence
Certain Services may include artificial intelligence or machine learning functionality.
AI-generated outputs may be probabilistic, incomplete, or inaccurate and should be reviewed by users before relying on them for business, operational, legal, or medical decisions.
Customer remains responsible for reviewing and validating outputs produced by AI-enabled features.
Unless expressly agreed in writing, Customer Data is not used by AppoByte to train shared or general-purpose AI models.
7. Service Suspension
AppoByte may temporarily suspend access to the Services if reasonably necessary to:
- Prevent security incidents or service disruption
- Investigate suspected misuse of the Services
- Comply with legal or regulatory obligations
AppoByte will make reasonable efforts to notify Customer where practicable.
8. Fees, Term, and Termination
Fees, subscription terms, renewal conditions, and termination provisions are defined in the applicable Order Form or service agreement between AppoByte and Customer.
9. Warranties and Disclaimers
The Services are provided "as is" and "as available."
To the maximum extent permitted by law, AppoByte disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where expressly stated in a written agreement.
10. Limitation of Liability
To the maximum extent permitted by law, AppoByte's total liability arising out of or related to the Services will not exceed the total fees paid by Customer to AppoByte during the twelve (12) months preceding the event giving rise to the claim.
11. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Contact
For legal questions regarding these Terms of Service:
Legal Team
legal@appobyte.com